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Refunds & Returns

At Distilled Scent Studios LLC, we value your satisfaction and strive to provide the best quality products and service. If you are not completely satisfied with your purchase, please review our Refunds & Return Policy below:

1. Lost or Damaged During Shipping

If your product is lost or damaged during shipping, we offer a one-time replacement with the same or a similar-cost product. Please notify us within 7 days of receiving the damaged item or within 7 days of the expected delivery date for lost items. We may request photographic evidence of the damaged item to process your claim.

2. Refunds Policy

We do not offer Refunds at this time. All Sales are final.

Additional Key Points

• Return Process: We do not accept returns of any kind. For a replacement request, please contact our customer service team at DScentStudiosLLC@gmail.com.
• Processing Time: Replacement requests will be processed within 7-10 business days upon approval.
• Exclusions: Customized or personalized products are not eligible for return or exchange unless damaged or defective upon arrival.

If you have any questions or need further assistance, please do not hesitate to contact us at DScentStudiosLLC@gmail.com. Thank you for choosing

Distilled Scent Studios, LLC

Legal Notices

Welcome to Distilled Scent Studio. This legal notice page outlines important information regarding the use of our website, purchase of our products, and your rights as a consumer. By accessing our website and purchasing our products, you agree to the following terms and conditions.

Business Information

Distilled Scent Studios LLC
6726 Oaklawn Ln
Loveland, CO 80538

DScentStudiosLLC@gmail.com

Product Safety and Compliance

All of our products, including candles and home fragrances, are manufactured in compliance with state and federal regulations and are ASTM tested to ensure safety and quality.

Candle and Home Fragrance Legal Notices

Warnings:

Burn candles within sight and away from flammable objects, children, and pets.

Never burn candles on or near anything that can catch fire.

Trim wick to ¼ inch before lighting. Keep candle free of any foreign materials including matches and wick trimmings.

Only burn the candle on a level, fire-resistant surface.

Do not burn the candle for more than 4 hours at a time.

Discontinue use when ½ inch of wax remains to prevent heat damage.

• Instructions for Use:

Follow all provided instructions for the proper use and maintenance of our candles and home fragrance products.

• Allergy Information:

Our products may contain allergens. Please refer to the ingredient list on the product packaging for specific details.

• Disclaimer:

We are not liable for any damage or injury caused by misuse or failure to follow instructions and warnings provided with our products.

Intellectual Property

All content on our website, including text, images, logos, and designs, is the property of Distilled Scent Studios, LLC.

Privacy Property

We value your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for detailed information on how we collect, use, and safeguard your data.

Limitation of Liability

To the fullest extent permitted by law, Distilled Scent Studios LLC shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Governing Law

These legal notices and any disputes arising from the use of our products or website shall be governed by and construed in accordance with the laws of the State of Colorado.

Contact Us

If you have any questions or concerns regarding these legal notices, please contact us at DScentStudiosLLC@gmail.com.